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Help & FAQ

Staff can access Insight or Appraisal using their network username (ie. BloggsJ) and their network password. If you need your network password reset, please contact the IT Service Desk.

If you have not yet been given a Moorfields network login, please speak to your line manager or IT. If you have recently received your login but are still unable to access your internal account. Do not register a new account, contact moorfileds.learning@nhs.net with your network account username and we will check to make sure your record has been set up correctly and merged with your new-stater account eLearning records.

Staff who have purchased a course will have registered a new account and will need to access this account via the blue button, as purchases are not part of your internal staff record.

You can access Appraisal from any phone or tablet direct from this page.

Your course materials and any eLearning will be available in your Insight account, this would have been created and the login details emailed to you when you purchased a course.
If you have forgotten your password, please try the self-service password reset, or contact moorfields.learning@nhs.net and request your password to be reset.

New members of staff will be invited to register a 'pre-induction' account to complete their mandatory training. This account will be merged into your Internal account when you start and then deactivated.
There are five types of pre-induction account:
* Clinical
* Non-clinical patient facing
* Non-clinical
* Volunteers
* Contractors (tempoary accounts to complete IG training)

If you have any require any help or support with Insight, please contact the learning & oganisatonal development team:
* email to moorfields.learning@nhs.net - we respond within 72 hours.
* phone to 0207 566 2905 lines open 9am to 5pm